bd788 Privacy Policy

1 What Information We Collect

bd788 collects the following types of information from its users:

1.1 Personal Identification Information

• Full name and date of birth (for age verification purposes)
• Valid email address
• National ID card or passport number (when identity verification is required)
• Residential address

1.2 Financial Information

• bKash, Nagad, or Rocket mobile banking number (for deposits and withdrawals)
• Transaction history and amounts
• Withdrawal request details

1.3 Technical Information

• IP address and device type
• Browser version and operating system information
• Cookies and session data
• Time spent on the platform and browsing patterns

2 Purpose of Data Use

bd788 uses collected information for the following purposes:

2.1 Account Management

Your personal information is used to create, verify, and secure your account. This is essential to ensuring uninterrupted service.

2.2 Transaction Processing

Financial information is used to process deposits and withdrawals via bKash, Nagad, and Rocket. The minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳800.

2.3 Customer Support

Your information is used to help resolve your issues through 24/7 live chat support and email.

2.4 Security and Fraud Prevention

We monitor collected information to prevent illegal activity, fraud, and money laundering. This is done in the interest of protecting all our users.

2.5 Promotional Communication

Subject to your consent, we may inform you about bonuses, promotions, and platform updates. You can opt out of these communications at any time.

3 Data Storage and Security

bd788 has adopted industry-standard technical measures to ensure your privacy:

• SSL Encryption: All data transfers are secured through SSL/TLS encryption.
• Secure Servers: Your information is stored on secure servers with no unauthorized access.
• Password Hashing: Account passwords are never stored directly — only encrypted hashes are kept.
• Regular Security Audits: Our technical team regularly tests the system for vulnerabilities and applies necessary updates.
• Two-Factor Authentication: A two-step verification system is available for added security.

4 Sharing Information with Third Parties

bd788 never sells your personal information to third parties. However, information may be shared in the following cases:

4.1 Payment Processors

Only the information necessary to complete transactions is shared with payment service providers such as bKash, Nagad, and Rocket.

4.2 Legal Obligations

We may be required to disclose information under applicable laws of Bangladesh, court orders, or requests from regulatory authorities.

4.3 Service Provider Partners

Selected third-party service providers may have limited access to information for the purpose of improving our technology and service quality. They are contractually bound to comply with our privacy policy.

4.4 Business Transfers

In the event of a business merger or acquisition, user information may be transferred to the new management authority. You will be notified in advance in such cases.

5 Cookies Policy

bd788 uses cookies to improve your browsing experience. Cookies are small text files stored on your device.

5.1 What Cookies We Use

• Essential Cookies: Required to maintain login sessions and for core platform functionality.
• Performance Cookies: Used to monitor and improve site performance.
• Functionality Cookies: Used to remember your preferences and settings.

5.2 Cookie Controls

You can block or delete cookies by changing your browser settings. However, doing so may limit some platform functionality.

6 Your Rights

As a user of bd788, you have the following rights:

• Access: You have the right to view any information stored in your account.
• Right to Correction: You may request correction of inaccurate or incomplete information.
• Right to Deletion: Subject to certain conditions, you may request deletion of your account and information. However, some information may be required to be retained for a specified period due to legal obligations.
• Right to Object: You may object to certain types of processing of your information.
• Right to Portability: You may request your data in a structured format.

To exercise these rights, contact us at our support email. We will respond to your request within 30 business days.

7 Data Retention Period

We retain your information in accordance with the following guidelines:

• Active account data: Retained for as long as the account remains active.
• Closed account data: May be retained for a minimum of five years after closure for legal reasons.
• Financial transaction records: Retained for the period specified by applicable legal requirements.
• Cookies and session data: Generally deleted automatically at the end of a session or after a set period.

8 Protection of Minors

bd788 is for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21.

If we become aware that a minor has created an account, that account will be closed immediately and all associated information will be securely deleted. If you believe a minor is using our platform, please notify us at [email protected].

9 Policy Changes

bd788 reserves the right to update or modify this privacy policy at any time. If any significant changes are made:

• The "Last Updated" date at the top of the page will be changed.
• Registered users will be notified via email.
• Re-consent may be sought for significant changes.

If you continue to use the platform after changes are made, you will be considered to have agreed to the updated policy. We therefore recommend reviewing this page regularly.

10 Contact Us

For any questions, concerns, or requests related to the privacy policy, please contact us: